Aarna Multi Cluster Orchestration Platform (AMCOP)

Kubernetes based orchestration and management platform for GPU-as-a-Service AI Cloud and edge infrastructure
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AMCOP Architecture

Comprehensive cloud native architecture to solve the GPU-as-a-Service AI Cloud infrastructure orchestration and management problem
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  • Orchestration & management of cloud to edge infra using the Nephio Kubernetes framework
  • Policy engine using the CNCF Open Policy Agent (OPA)
  • Monitoring with open and closed loop automation using Kafka
  • Inventory management using JanusGraph
  • Workflow using Camunda
  • UI with APIs to the user, OSS and BSS and GUI using Grafana
AMCOP is integrated with a variety of infrastructure and network services. Here is a partial list of these environments.
AMCOP is integrated with a variety of infrastructure and network services. Here is a partial list of these environments.

Servers

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logo

DPU and switches

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logoAriseHealth logoAriseHealth logoAriseHealth logo

Storage

OE logoEphicient logo

OS

2020INC logoThe Paak logoPipelinx.co logo

Kubernetes

OE logoEphicient logo2020INC logo

Network Services

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logoAriseHealth logo

Servers

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logo

DPU and switches

Ephicient logo2020INC logoThe Paak logoPipelinx.co logoAriseHealth logoAriseHealth logoAriseHealth logo

Storage

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logo

Kubernetes

OE logoEphicient logo2020INC logo

Network Services

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logoAriseHealth logo

Servers

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logo

DPU and switches

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logoAriseHealth logoAriseHealth logoAriseHealth logo

Storage

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logo

Kubernetes

OE logoEphicient logo2020INC logo

Network Services

OE logoEphicient logo2020INC logoThe Paak logoPipelinx.co logoAriseHealth logo

Your Peers Trust AMCOP

AMCOP Support SLAs

We offer Premium or Basic Support depending on your particular needs or requirements.
Contact Us

Support Included

  • Support hours 24 hours x 7 days OR 8 hours x 5 days
  • Committed Service Level Agreement (SLA) — see below
  • Number of operational support incidents — see below
  • Maintenance support included (access to new versions of software)
  • Designated support engineer
  • Community advocacy
  • Knowledge base
  • Technical bulletins

Premium Support (24x7)

Severity Level
Initial Response
Ongoing Updates
Severity 1
1 hour
Every 4 hours
Severity 2
2 hour
Every business day
Severity 3
Every business day
Every 3 business days
Severity 4
24  hours
None

Basic Support (8x5)

Severity Level
Initial Response
Ongoing Updates
Severity 1
4 business hours
Every 8 business hours
Severity 2
8 business hours
Every business day
Severity 3
2 business days
Every 3 business days
Severity 4
1 business week
None

Severity Definitions

Severity 1 – Critical Impact

Underlying open source project(s) is down and non- functional or there is a critical impact to End-User’s business operations due to the problem and no procedural workaround exists.

Severity 2 – High Impact

A Severity 2 Issue occurs when there is a sporadic underlying open source project(s) outage or a problem that is consistently encountered with significant impact to functionality.

Severity 3 – Medium Impact

A Severity 3 Issue occurs when there is a problem that affects the functionality or features of the underlying open source project(s) environment but there is no impact to critical functionality.

Severity 4 – Low Impact

A Severity 4 Issue occurs when there is a problem that leads to minor loss of functionality or where it affects the functionality of a particular feature of the underlying open source project(s). Severity 4 Issues may also include information requests, feature requests and cosmetic fixes.

There is no limit on the number of the tickets as long as the requests are reasonable.
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